Our cases are crafted from high-quality materials such as vegan leather, silicone, and plastic for durability and style.

Paperwhite 11th 6.8" (M2L3EK/M2L4EK)

• Released on October 27, 2021
• Also known as Kindle Paperwhite 5
• Features a 6.8-inch LED display with front-lit technology and USB-C port

Paperwhite SG 6.8"

• Released on November 10, 2021
• Also known as Kindle Paperwhite 5 Signature Edition
• Equipped with a 6.8-inch LED display, front-lit illumination, and USB-C port

Kindle Oasis 2 (CW24WI) and Kindle Oasis 3 (S81N40)

• Oasis 2 released in 2017, Oasis 3 released in 2019
• Oasis 3 also known as Kindle Oasis 3
• Both models feature a front-lit display and USB-C port

Paperwhite (PQ94WIF)

• Also known as All-new Kindle Paperwhite 10th Gen or Kindle Paperwhite 4
• Released between 2018 and 2021
• Model number: PQ94WIF
• Dimensions: 167 x 116 x 8.18 mm

Paperwhite (DP75SDI)

• Known as Kindle Paperwhite 1/2/3 (7th Generation)
• Released between 2012 and 2017
• Model number: DP75SDI or EY21
• Dimensions: 169 x 117 x 10 mm

Kindle (J9G29R)

• Also known as All-new Kindle 10th Gen (built-in front light)
• Released between 2019 and 2021
• Model number: J9G29R
• Dimensions: 160 x 113 x 8.7 mm

To ensure the perfect fit for your iPad case, locate its model number on the bottom of your device. You'll find this crucial information in small text labeled "Model:"

Your model number typically starts with the letter "A" followed by four digits. For instance, it may appear as A2588.

For a detailed iPad model cross reference, see the product page information.

Yes, we offer wholesale and bulk discounts for larger orders. Please contact us at support@joylifecase.com for more information.

Orders can only be canceled 12 hours of an order due to our efficient order processing system. Please make sure to double-check your order details before completing your purchase.

If you receive an incorrect or defective item, please contact our customer service team immediately. We'll work quickly to resolve the issue and ensure your satisfaction.

Unfortunately, customized products cannot be returned unless they are defective or damaged upon arrival. Please ensure all customization details are accurate before placing your order. If you receive a defective or incorrect item, please contact our customer service team for assistance.

If you notice bleeding on the design after receiving the product, it could be due to improper handling during production. Please contact us, and we will send you a replacement.

The back case cover is thicker than regular cases, and the built-in material has some flexibility. During transportation, it may have been compressed, causing slight deformation.

To fix this, locate the deformed area on the cover and gently bend it in the opposite direction.

Currently, only the KPW5 model has a back case cover that can stick to the back.

If you're unsure whether the product you purchased has this feature, please contact us. If you have a different model and would like this feature, feel free to let us know.

Magnet Strength: The sleep function typically requires 1-3 seconds of response time when opening or closing the case, which is normal.

1. Issues During Use: If the cover accidentally folds to the back, it may trigger the sleep mode, causing the device to shut off automatically.
2. Missing Sleep Magnet: If the sleep function doesn't respond, it could be because the sleep magnet is missing from the case.

If you encounter any of these issues, please contact us, and we will send you a replacement free of charge.

Use this text to answer questions in as much detail as possible for your customers.

Use this text to answer questions in as much detail as possible for your customers.

Use this text to answer questions in as much detail as possible for your customers.